PERSONALIZED SERVICE TAKEN TO THE NEXT LEVEL
Most suites include a butler who caters to your individual needs. Want help unpacking or packing? Need a reservation to a specialty dining room? Your butler will take care of it. Is that specialty restaurant fully booked? Your butler can probably get you in. Do you prefer a certain type of soda or beverage? We like Diet Coke and Coke Zero. Our butlers always keep our mini-bar stocked with both. Need laundry done? Your butler will take care of it for you.
In suites, the staff attends to your needs and even anticipates what you’ll want. What could make you feel more special that having your butler open your door and welcome you to your suite by name when he sees you coming down the hall.
One of my favorites is walking up to the bar, the waiter simply asks, “The usual?” as they’ve learned your drinks and preferences. All of this attention makes you feel very special. Just sit back and savor the experience.